We are looking for an imaginative and inspirational leader who can transform our catering and events business. Working at both a strategic and operational level we will be asking you to create a profitable and successful enterprise which adds to the creative feel of Bluecoat.
This position will be responsible for leading the efficient delivery of a high quality, customer and visitor orientated catering and hospitality function for the Bluecoat. Ensuring the front of house staff are motivated and productive, and providing leadership to kitchen staff. You would be responsible for ensuring the catering and events operation is profitable.
You will:
- Develop and implement an imaginative strategy and growth plan for catering & events at the Bluecoat, working with our Business Development & Marketing teams, and others across the organisation.
- Lead the delivery of the catering offer across the venue, ensuring the business meets its targets for gross margins and staff costs.
- Ensure the highest standard of daily operation and events delivery, bringing an enthusiasm for improving processes and a commitment to introducing and developing new, positive and efficient ways of working.
- Manage the budget for catering & events, liaising with the finance team regularly to ensure short and long term targets are being met. Proactively manage costs and prices to ensure profitability, whilst upholding Bluecoat’s commitment to accessible pricing in its caf . Provide regular reports for the Executive Team, funders and others as required.
- Work closely alongside others as part of Bluecoat’s senior staff team to ensure the catering offer complements and enhances Bluecoat’s wider range of activities and that customers have a seamless, top quality experience across the board.
- The post holder will be the Designated Premises Supervisor and hold a Personal Licence.
Salary: £42,500 – £45,000 depending on experience
The deadline for this role is ongoing.
The successful candidate will:
- Hold a Personal Licence (desirable)
- Uphold Bluecoat’s values as an inclusive and collegiate organisation.
- A supportive and empowering approach to working with colleagues and volunteers.
- A sensitive approach to managing group dynamics.
- A positive attitude to tackling challenges and collaborative problem solving.
- An honest and open approach to internal communication along with an awareness of the importance of discretion and sensitivity.
- A genuine commitment to the principles of equal opportunity and cultural diversity, including actively contributing to Bluecoat’s Equal Opportunities policies.
- A passion to contribute to Bluecoat’s ambition to make the contemporary arts alive to all through provision of exceptional experiences.
- A commitment to maintaining a safe workplace including carrying out all duties with full regard to and Health and Safety policies
Responsibilities:
- Responsible to: The Executive Team
- Responsible for: This role has a number of direct reports: Head Chef, Catering Operations Manager, Duty Managers & Event Sales Executive.
- You will have direct line management responsibility for the Catering & Events Team, including our newly appointed Head Chef.
- Liaises with: Business Development,Finance Team, Front of House staff, Marketing and Communications and Programme Team
- You will be responsible for the overall catering budget which currently has sales of c £700,000 & ambitious three year growth targets.
- You will be responsible for managing all catering operations across the Bluecoat as well as overseeing third party hires and events, to create an exceptional visitor experience and to maximise profitability, an essential part of Bluecoat’s financial sustainability as a charity.
To apply for this role please head to our website to download our recruitment pack with information regarding the role and the organisation, our application form and equal opportunities monitoring form.
