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Stakeholder Event Manager, Liverpool Philharmonic

Company Description

Liverpool Philharmonic enhances and transforms lives through music.

At the heart of our work is the critically-acclaimed Royal Liverpool Philharmonic Orchestra (the UK’s oldest) and Choir; an extensive programme of participatory work with young people and others across our community; and presentation of almost 400 concerts and events each year at our home, Liverpool Philharmonic Hall.

Liverpool Philharmonic is rooted in our city.

We are central to Liverpool’s cultural offering, being the largest music organisation and one of the largest cultural organisations in the city, employing over 240 people. As well as our work in Liverpool our Orchestra represent the city with performances and broadcasts across the UK and around the world.

The city’s young people are a central focus of our work. Our In Harmony programme provides an intensive, daily music-making programme for over 1700 children in Everton and Anfield, North Liverpool, and we run more than 5,000 workshops and events in community settings for all ages across the City. The Liverpool Philharmonic Youth Company provides a range of opportunities for music making for young people, including the Liverpool Philharmonic Youth Orchestra, Liverpool Philharmonic Youth Choir, Children’s Choirs, and Rushworth Young Composers programme. We work in partnership with the Mersey Care NHS Foundation Trust delivering programmes which support people in the Liverpool city region living with a range of mental health needs.

Liverpool Philharmonic is committed to diversity and inclusion.

We work hard to reach right across our community through our learning work, and concert programme.

We attract world class artists to perform at Liverpool Philharmonic Hall and our small venue, Music Room, with a diverse programme of performances ranging from classical, contemporary, rock, pop, folk, roots, and jazz to comedy, film and spoken word. We work with many organisations and cultural partners in the City to ensure that the artists and performances we put on stage, and the audiences we attract truly represent our community.

And we are working hard to ensure that our workforce is a diverse as possible.

Position

What is the role?

  • Title: Stakeholder Event Manager
  • Department: Audience and Development
  • Location: Liverpool Philharmonic Hall or any reasonable location dependent upon the requirements of the post
  • Responsible to: Individual and Corporate Giving Manager
  • Contract: part-time, permanent

Principal Role

The Stakeholder Event Manager will plan and deliver approximately 30 events annually for our donors and stakeholders, including drinks receptions, dinners and other events. This role sits within the Fundraising team, but will also work with the Marketing and Communications team to deliver audience and stakeholder events.

Key Responsibilities

  • Design, plan, and deliver a variety of donor, stakeholder and audience events to the highest standard. Events include pre-concert receptions, open rehearsal visits, VIP dinners, and other fundraising events. Most of these events will take place at Liverpool Philharmonic Hall. The role will include managing large-scale events such as our Annual Patron’s Thank You Dinner, and Royal Liverpool Philharmonic Orchestra season launch.
  • Coordinate all aspects of event logistics, from the initial invitation, to catering requirements, entertainment, audiovisual requirements, RSVP management, and onsite coordination of all staff. This will involve collaborating with colleagues across the organization.
  • Develop new events to help raise funds, steward existing donors, cultivate new supporters, and build lasting relationships with key stakeholders.
  • Coordinate follow-up activities, including thank-you communications and acknowledgments.
  • Work closely with external providers, caterers, venues, suppliers, sponsors and partners to maximise the success of events and enhance the attender’s experience.
  • Maintain accurate donor and stakeholder records in our CMS system, Spektrix, to generate reports and guest lists.
  • Ensure events adhere to budget, tracking expenditure/income and reconciling for each event.

This work involves some evenings and weekend work, depending on the event schedule. Your hours will vary each week. You’ll average 28 hours per week over each 17-week period.

Requirements

The successful candidate is likely to be able to demonstrate the following:

Experience

Essential

  • At least 2 years event planning/management experience

Knowledge, Skills and Abilities

Essential

  • Strong project management skills, with the ability to meet deadlines in a fast-paced environment
  • Good analytical skills with strong attention to detail
  • Excellent communication and interpersonal skills, with the ability to engage colleagues and donors/stakeholders to build relationships
  • Flexible schedule required, with the ability to work evenings and weekends as needed for events

Desirable

  • Experience working with databases
  • Interest and enthusiasm for music

Other information

Key Information

  • Salary: £24,000 per annum (£30,000 prorated)
  • Employment type: part-time, permanent
  • Hours of work: 28 hours per week (hours will vary from week to week depending on needs of the role)
  • Holidays: 26 days (prorated for part time employees) plus bank holidays
  • Place of Work: Liverpool Philharmonic Hall or any reasonable location dependent upon the requirements of the post

Applications are due 5pm on Friday 12th April. No applications will be accepted after this time.

What benefits are offered?

Complimentary staff tickets

Complimentary staff tickets are available and employees are encouraged to attend events.

Health Cash Plan

Following two years’ service you will have access to a health cash plan with an award winning supplier. This provides cash back towards everyday healthcare bills and a range of other wellbeing benefits.

Pensions

Access to a Group Pension scheme whereby employees are auto enrolled and can enjoy employer contributions.

Training and Development

We offer a dedicated training and development fund to support the growth and progression of our employees.

Service Awards

Employees are provided with additional time off and cash incentives at various long service milestones.

Discounted Staff Parking

Access to half price parking for employees who choose drive in to work.

Rail and bus services

Access to the Mersey travel Season Ticket enabling the cost of annual season ticket to be spread over a period of 12 months and discounted monthly travel on Arriva bus services. Length of service awards Employees are provided with additional time off and cash incentives at various long service milestones.

Cycle to work

Cycle to Work Scheme that offers discounts on a bike and accessories, with the cost spread over a period of 12 months.

Attachments

Recruitment Job Pack – Stakeholder Event Manager.pdf

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