- Job Title: Sales Assistant
- Reporting to: Marketing Manager
- Hours: 35 hours per week (Wed and Friday remote)
- Commence Date: Immediately
- Rate of Pay: £11.20 per hour
- From 1st April: £12.32 per hour
ROLE PURPOSE:
To support the Sales and Marketing team during maternity leave cover by assisting with overall daily sales tasks including:
- Booking System – complete full training for new Booking system to efficiently deal with the administration of online customers, groups and travel trade bookings through the in-house booking system, including set up, bookings, API links, customer correspondence, packages and reporting.
- Customer Enquiries – deal with incoming general customer enquiries, trade and group bookings with clear communication and timely response.
- Travel Trade Partners – update spreadsheet of TBS key travel trade partners including key contacts, engagement plan, follow up and analysis of trade sales for reporting purposes.
- Sales Analysis/Reports – analyse sales performance for key visitor data and production of clear, concise key sales data to assist with management reporting and analysis of weekly/monthly sales performances.
- Promotions: Set up and evaluation of any promotions with clear customer communications process and analysis of results for sales reporting purposes.
- City Partners: Engagement with key city partners including hoteliers, attractions, BIG, Visit Liverpool to set up packages and partner discounts for upselling opportunities.
- CRM/E-Newsletters – production of regular, timely e-newsletters and analysis of engagement and results for reporting purposes.
- LinkedIn – enable relevant B2B LinkedIn postings with analysis of engagement and evaluation of communications.
- Customer Review sites – responding to review site customers efficiently dealing with any complaints with timely responses.
- Engagement with key local businesses, hoteliers, attractions and affiliates to increase co-promotional sales and activities.
- To carry out any other duties which naturally fall within the reasonable expectations of the role.
How to Apply
If you wish to apply for the above role then please send an up-to-date CV and covering letter to dianeglover@beatlesstory.com to be received by 5pm Wednesday 3rd April 2024.
- Contact name: Diane Glover
- Contact email: dianeglover@beatlesstory.com