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Merseyside Mentoring Officer, Arts Emergency

Arts Emergency is seeking a Merseyside Mentoring Officer

  • Part-time (3.5 days per week)
  • Permanent
  • £30,500 per annum pro rata plus 6% pension contribution
  • 28 days annual leave pro rata (on top of usual bank holidays)
  • Arts Emergency operates a 35-hour week, we will consider compressed or annualised hours
  • This role can be home or office-based

Arts Emergency has been supporting young people through its mentoring programme since 2011. During this time, we’ve seen a huge community of mentors from across the UK’s creative industries come together to support nearly 2,000 underrepresented young people to pursue higher education, creativity and careers. 

As the Merseyside Mentoring Officer, you will work to recruit, match and support mentoring pairs across Merseyside. This is a busy, fun, and super rewarding role where you’ll get to work independently while being supported by the Mentoring Manager, your Mentoring team colleagues, and the wider Arts Emergency team around the country.

Knowledge & Experience

  • Experience working with young people aged 16-18
  • Experience of programme delivery in a related field (e.g. youth work, arts and culture, education)
  • Knowledge of the context and issues affecting young people in Merseyside


Skills & Abilities

  • Excellent interpersonal and relationship-building skills with diverse stakeholders
  • Good presentation skills and confident at public speaking
  • Good administrative and organisational skills
  • Creative thinking – ability to recognise and capitalise on value-added opportunities for mentors and mentees
  • Capability in using standard office programmes, web-based apps, and databases 


Personal qualities

  • Commitment to upholding Arts Emergency’s values of being bold, optimistic, and community-led
  • Passionate and driven to make a positive impact on the world
  • Always learning: a self-starter, motivated, eager to learn
  • Self-disciplined to work independently and communicate proactively with the wider team 

Key Tasks

  • Recruit and maintain a network of volunteer mentors, in collaboration with the wider Mentoring and Arts Emergency team 
  • Organise mentor training events and carry out necessary safeguarding measures, including enhanced checks with the Disclosure and Barring Service (DBS) for volunteers  
  • Promote the mentoring programme with schools, colleges, and other referral partners  
  • Manage existing relationships and develop new ones with schools, colleges, and other referral partners
  • Manage application and onboarding processes effectively
  • Ensure the best possible mentor matches for young people and provide high-quality support throughout their mentoring relationship
  • Monitor the programme and share updates proactively with the Mentoring Manager, including reviewing and responding to mentor reports
  • Curate monthly newsletters, sharing opportunities with Merseyside-based mentees  

The role can be home or office-based, or hybrid. Arts Emergency’s head office is in London and Manchester. We also have access to Spaces offices around the country which can be used by all staff if an office space is needed outside these areas – including a co-working space off Wood Street in Liverpool city centre. Regular travel across Merseyside is essential as part of programme delivery. 

To apply:

1. visit www.arts-emergency.org/jobs

2. download and read the Job Pack thoroughly

3. follow the instructions on how to apply stated in this document

4. Deadline to apply: 29 July 2024, 10am

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