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Altrincham National Trust: Consultancy Manager

Altrincham National Trust: Consultancy Manager
Location Altrincham
Salary 42,326 pa
Closes 08 Aug 2016
Ref IRC39579
Industry Arts & heritage, Heritage,Museums & galleries, Venue,Charities, Advice, Arts & culture, Policy & research,General
Job Function Consultant
Job Level Management
Hours Full Time
Contract Permanent

We’re looking to appoint a Consultancy Manager to lead our work in Experiences across the North region. You’ll be an inspirational and motivating manager who can coach and support the team to provide the best support to the properties they advise in the region and nationally.

For full details and how to apply:

What’s like to work here

The National Trust Consultancy is the home to specialists in every field of our work. A national consultancy, where resources are shared across disciplines and boundaries, it’s proving to be a great repository of skills, talent and experience. The diversity and quality of expertise within the Consultancy will enable our properties and places to benefit from an extraordinary range of creative and innovative thinking, as well as deep expertise in all matters relating to our twin purpose of caring for the nation’s heritage and landscapes, and making these accessible to all.

What you’ll be doing

As a leader in visitor experience you’ll be a natural collaborator, working comfortably with fellow Consultancy Managers in other disciplines, internal advisors, the property teams and your head office colleagues to ensure that our property teams receive the visitor experience advice and support they need to meet their objectives.

You’ll understand how to analyse and segment our audiences and you’ll be an expert in developing visitor experiences to help us grow the nation’s love of special places.

As the role supports colleagues spread across a wide geographical area you’ll need to be flexible to travel regularly within the region. Some days you’ll be in the office, others you’ll be out and about at our beautiful places. One thing’s certain though, no two days will ever be the same.

Who we’re looking for

A recognised expert within the visitor attractions sector, you’ll have a powerful network to call on that will bolster the skills of our internal consultancy. You’ll also need to have:

  • Experience of guiding transformative visitor experience projects , preferably in the Museum and Heritage sector
  • An understanding of audience development, interpretation and engagement
  • Experience of managing multi-disciplinary teams
  • The ability to build strong working relationships across your region using excellent influencing and negotiation skills
  • A creative approach, with the ability to drive improvement and change
  • Absolute dedication to customer service and a strategic approach to delivering new ideas
  • Confidence in your ability to share your expertise, insight and ideas with colleagues and clients alike

The package

Looking after you

  • Health cash plan – from as little as £2.81 per month for you and your dependents
  • Pension contribution match up to 10%
  • EAP and proactive Health and Wellbeing
  • Discounted gym membership

Looking after your career

  • Grow your career through professional training courses across the Trust
  • Develop your skills with an internal secondment
  • Pay review linked to values and behaviours, commitment to progression
  • Income protection due to illness

Unique to Us

  • Work in some of the most beautiful, iconic and unique locations in the UK
  • Free entry to NT properties for you, a guest and your children (under 18)
  • 20% off in our retail and catering outlets
  • Discount up to 35% off a National Trust holiday cottage booking

For full details and how to apply: