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Merseytravel leads the 08 Welcome!

From Merseytravel

Merseytravel is the first organisation in Merseyside to train ‘08 Welcome’ champions across all its areas of work.

Eight trainers, who all work for Merseytravel and volunteered to join the scheme, will roll out 08 Welcome customer training to Merseytravel staff and workers across Merseyside’s wider transport network in time for Capital of Culture year.

Councillor Mark Dowd, Chair of Merseytravel, presented the trainers will their University of Liverpool certified Excellence in Customer Care certificates.

He said: “The transport industry has a very important role to play, particularly during Capital of Culture Year…..