Visitor Services Assistant, RIBA North

Visitor Services Assistant

Be part of the vision; be part of the RIBA.

The RIBA is a global professional membership body, and a cultural organisation, driving excellence in architecture.

Salary: £18,432 – £21,197 pro rata 
 RIBA North, 21 Mann Island, Liverpool Waterfront, L3 1BP
14 hours per week, 12-month Fixed Term Contract

The Royal Institute of British Architects (RIBA) champions better buildings, communities and the environment through architecture and its members. In June 2017 the RIBA opened RIBA North, a National Architecture Centre on the Liverpool Waterfront with three Gallery spaces, a changing programme of temporary exhibitions and events, The Digital City Model, a design led shop and Framework café.

As Visitor Services Assistant based at RIBA North, you will be the first point of contact for visitors and guests, providing excellent customer and visitor services and ensuring our audience has an exceptional experience. You will be responsible for welcoming visitors, providing information about our exhibitions, events and tours and guiding people through the centre. You will also be responsible for making sales and handling cash in the RIBA North shop, encouraging visitors to complete our visitor questionnaire and upselling activities such as RIBA City Tours and events.

This is an excellent opportunity to be involved in the delivery of an exciting new visitor offer on the Liverpool Waterfront, getting visitors excited about the benefits of good design and exceptional architecture.

Our successful candidate will have experience working in galleries, museums or other visitor destinations. They will be an excellent and friendly communicator with an enthusiasm for architecture and culture.

If you would like to apply for the position, please send a CV, cover letter and a completed Equal Opportunities Monitoring Form and Applicants Statementto

Please read job description: Visitor Services Assistant
Closing date: 1 July 2019
Interview date: TBC

The RIBA is a progressive employer, committed to developing a diverse workforce. We encourage applications from all sections of society and welcome requests for flexible working across our organisation.

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