Operations Manager, Science Museum Group

Operations Manager, Science Museum Group

Are you an organised operational leader with a passion for customer service?

Our Operations team ‘think big’ when it comes to maintaining a secure and engaging environment for our diverse audiences to grow their ‘science-capitol’ and leave feeling inspired.

To help us stay committed to this task and remain truly open for all, The Museum of Science and Industry in Manchester are looking for an Operations Manager to join their dynamic team.

In this role, you will set an operational plan for our front of house teams to welcome, inform and generate income from our visitors in a safe, informal, environment. You will support your team to champion the museums vision, consistently driving customer focused improvements, enabling the execution of a year-round, 7-day-a-week, visitor experience.

You will use your knowledge and experience of working in a management role in a customer-centric environment to lead, develop, train and manager our large, audience facing teams.

You will be offered excellent benefits, including 33 day’s holiday (including bank holidays), a contributory company pension scheme, BUPA medical and dental care, an annual season ticket loan and numerous staff discounts whilst developing your career in a world class museum group.

To start your journey, please view the Vacancy Information Pack which provides you with details of the role and explains how to complete your supporting statement.

Interviews will be held on 4 July 2017, with a view to holding second interviews on 5 July 2017.