Reports to: Front of House Coordinator
Responsible for: N/A
Salary: £20,319 per annum (this will be calculated pro-rata dependent on contract start / end date and the contracted number of hours)
Contract: Full-time, Fixed Term 1 May – 30 September 2023. Shifts will involve weekends (normal working week Wednesday – Sunday) and some evenings when required
Location: Full-time working at Liverpool Biennial 2023 exhibition venues, and occasionally Liverpool Biennial office, 55 New Bird Street, Liverpool, L1 0BW
Deadline: Midnight, 2 April 2023
Interviews: 13 & 14 April
About the role
Mediators provide the vital resource for a meaningful and enjoyable experience for all visitors to Liverpool Biennial 2023 by giving a knowledgeable, motivated and proactive welcome. Mediators will be experts on Liverpool Biennial 2023 exhibitions and the city, responsible for the day-to-day running and forward facing aspects of the festival. They will support the core LB team in some aspects of delivery of the festival programme by completing administrative tasks.
These roles have been designed to offer paid opportunities for those interested in pursuing a career in the arts. We at Liverpool Biennial are committed to investing in the skills and talent of those who have a commitment to the Liverpool Visual Arts scene. Mediators will benefit from a 4-week intensive training programme ahead of the festival launch, where they will learn all about the festival, have opportunity to support installation and planning, and develop key skills through accredited training in First Aid, Fire Safety, Unconscious Bias, Evaluation and more.
The Mediators are responsible for ensuring the day-to-day provision of a high-quality mediation and interpretation service for Liverpool Biennial 2023. The Mediator team will take a forward-facing role, welcoming and interacting with audiences across Biennial venues and events and working alongside the Front of House Coordinator and Liverpool Biennial Programme Team to ensure that all visitors are offered a welcoming, safe and memorable experience.
Mediators will be responsible for maintaining, staffing and invigilating the venues, reporting issues and checking all equipment and facilities are adequate. They’ll be experts on the Biennial artworks and the festival, as well as the city of Liverpool, offering bespoke advice and tours to visitors to help them get the most of out of their experience.
In addition to the above, they’ll assist the core Biennial team in the delivery of the programme by supporting with administrative and runner duties where required. This may include working across different departments, including Programme, Learning, Development and Marketing teams, and helping with a range of diverse tasks.
Further details can be found in the job information pack below: