Box Office Manager, Liverpool’s Royal Court

Box Office Manager, Liverpool’s Royal Court

Liverpool’s Royal Court are looking for a Box Office Manager to ensure the smooth operation of the Box Office at all times including all ticket sales, staffing (including hiring and training new staff where necessary) and keeping clear lines of communication between Box Office and all other departments.

Liverpool’s Royal Court is an independent theatre in the heart of Liverpool city centre. The theatre produces eight or nine in-house shows a year, each running for four to six weeks. The focus is largely on Liverpool-based comedy and entertainment, reaching out to an audience that other theatres see as “non-attenders”.

Key Areas of Responsibility:

Management of training for all box office staff

Maintenance of ticketing systems (house seats, building shows, creating pricing schedules etc)

Managing handover of Box Office information to front of house on show nights

Financial reporting on all shows for the Chief Executive

Managing complimentary ticket allocations for staff, cast and crew

Maintain displays in Box Office and leaflet racks throughout the building

Act as a conduit for any staff issues between Box Office staff and senior management

Order stationery for Box Office

Ensuring Box Office staff time sheets are processed and sent to finance on a weekly basis.

Communicating any employment issues/changes to finance in a timely manner.

Perform any reasonable task requested by Marketing Manager or Chief Executive

Applicant Specification



Box Office experience
Basic IT skills
Demonstrable customer service skills

Management experience
Experience of Ticketsolve Box Office system

This is a full time, 40 hours per week role.  Hours will vary and will include evenings and weekends.

Starting salary £18,000 per annum

Please send a CV with short covering letter to by midday on Friday 11th November. Interviews will take place at the theatre on Wednesday 16 or Thursday 17 November.