Administrator, Customer Services, Arts Council England

Administrator, Customer Services, Arts Council England

Ref AC29
Location National, Manchester

Job Description

Administrator, Customer Services

The Hive, Manchester

Salary £17,510 per annum, plus excellent benefits

Contract: Permanent, working 35 hours per week

The Enquiries team is at the heart of customer care at Arts Council England and we need experienced staff to join us. You’ll be responding to a wide range of enquiries by phone, email, and post as well as providing a switchboard service for the whole of Arts Council England. You’ll also be part of the team that build the resources we need to answer these enquiries.

You’ll be able to respond quickly, courteously and accurately to customers from a diverse range of backgrounds, and have an understanding of the need to provide effective information services. Ideally you will have experience of a customer service environment in information services or in a contact centre.

Closing date: (midnight) Wednesday, 1 March 2017

Job ref: AC29