Deadline: Midnight, Wednesday 12 August 2015
The Hive, Manchester
Salary £17,150 per annum, plus excellent benefits
Contract: Fixed term to 29 February 2016, working 35 hours per week
The Enquiries team is at the heart of customer care at Arts Council England and we need experienced staff to join us. You’ll be responding to a wide range of enquiries by phone, email, and post as well as providing a switchboard service for the whole of Arts Council England. You’ll also be part of the team that build the resources we need to answer these enquiries.
You’ll be able to respond quickly, courteously and accurately to customers from a diverse range of backgrounds, and have an understanding of the need to provide effective information services. Ideally you will have experience of a customer service environment in information services or in a contact centre.
Job ref: ADCF28-1